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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lutvija Kurtic

Lutvija Kurtic

February 14, 2025

5  out of  5
rating by Lutvija Kurtic
"I worked with Kristy Senn from 2009.She is amazing and very talented! Any questions about anything she will help.She will explain nicely and friendly! My guess is nobody like her !!She is fantastic!!"
We responded:
"Thank you, Lutvija, for sharing your experience! I'm happy to hear that Kristy has been such a valuable part of your journey since 2009. Her dedication to providing clear and friendly assistance is truly appreciated. If you have any questions or need further assistance, feel free to reach out to our office anytime."
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Hanhui Sherry Li

February 11, 2025

5  out of  5
rating by Hanhui Sherry Li
"So much quicker and easier than my current insurance company, Shantal helped me over the phone and listened to all my concerns. Highly recommend."
We responded:
"Thank you, Hanhui, for sharing your experience! I'm glad to hear that Shantal was able to assist you efficiently and address your concerns. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."
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Chad Rasmussen

February 5, 2025

5  out of  5
rating by Chad Rasmussen
"Chad Babcock’s agency is simply the best available. I’ve worked with Grace many times in the past, and today worked with Kiera who took care of my time-sensitive insurance need with a promptness and professionalism that I greatly appreciated, even reaching out and working directly with an outside lender. I highly recommend Chad, Grace, Kiera, and all at Chad Babcock’s State Farm Insurance as a valuable asset without any reservations. Please consider them for any insurance and financial need you have. They treat me as they would their family and I will be a customer with them for life."
We responded:
"Thank you, Chad, for your wonderful feedback! I'm glad to hear that Kiera was able to assist you with such professionalism and promptness, especially with your time-sensitive insurance need. It's fantastic to know that Grace and the rest of our team have consistently provided you with the service you value. We truly appreciate your recommendation and are grateful to have you as a lifelong customer. If you ever need further assistance, please don't hesitate to reach out."
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Tom Nelson

February 5, 2025

5  out of  5
rating by Tom Nelson
"Attentive service, reliable quotes, stands behind his word. Highly recommend"
We responded:
"Thank you, Tom, for your wonderful feedback! I'm glad to know you found our service attentive and our quotes reliable. It's important to us to stand by our word. If you ever need further assistance or have any questions, feel free to reach out. We're here to help!"
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Michael Sluis

January 24, 2025

5  out of  5
rating by Michael Sluis
"I recently worked with Kiera Bauer at State Farm in Excelsior. She was fantastic. Very quick to get me quotes and process my request. Thank you very much for the quick communication."
We responded:
"Thank you, Michael, for sharing your experience with Kiera. I'm happy to know that she provided quick quotes and efficient service. Your feedback is greatly appreciated. If you need any further assistance, feel free to reach out to us anytime!"
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ella olson

January 22, 2025

5  out of  5
rating by ella olson
"I am a first time apartment renter & needed insurance asap. I looked online & it was difficult finding a company I wanted to go with & who I trusted. Then i remembered our friends at Chad’s office! We reached out & got a response from Josh immediately!! Josh was very helpful & responsive. He effectively & efficiently helped me get super low cost insurance with GREAT coverage. Not only did I end the experience with the insurance I was looking for but also an eased mind that I’m genuinely getting cared for in my insurance needs. Great job Josh! 😊"
We responded:
"Thank you, Ella, for sharing your experience! I'm glad Josh was able to assist you promptly and provide the insurance coverage you needed at a great price. It's wonderful to know you feel cared for with your insurance needs. If you have any more questions or need further assistance, feel free to reach out to our office anytime. 😊"
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Erin Martin-Wilson

January 14, 2025

5  out of  5
rating by Erin Martin-Wilson
"Great team to work with!"
We responded:
"Thank you, Erin, for your wonderful feedback! I'm glad to know that you enjoyed working with our team. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Rachel Loeslie

January 10, 2025

5  out of  5
rating by Rachel Loeslie
"Grace Jensen is so helpful and provided quick answers when I got a new car and needed assistance to insure my new vehicle and my old vehicle for a short term. She made the set up really easy."
We responded:
"Thank you, Rachel, for sharing your experience! I'm happy to know that Grace was able to assist you. It's great to hear that the process was made simple for you. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Terry white

January 10, 2025

5  out of  5
rating by Terry white
"Very helpful, and I trust them… Excellent…T.White"
We responded:
"Thank you, Terry, for your fantastic feedback! I'm happy to know you found our service helpful and that you feel confident in us. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Nancy Zwiefelhofer

January 4, 2025

5  out of  5
rating by Nancy Zwiefelhofer
"Kiera and team are phenomenal to work with. She was super friendly, very knowledgeable and responsive. I highly recommend working with Chad Babcock and his team."
We responded:
"Thank you, Nancy, for your fantastic feedback! I'm glad to hear that Kiera and the team made such a positive impression. Your recommendation means a lot to us. If you ever have any questions or need assistance, we're here to help!"
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Craig H

January 4, 2025

5  out of  5
rating by Craig H
"These guys saved me a lot of money and hassel. Kiera was great to work with and got me exactly what i needed. Couldnt recommended these guys more, thanks kiera!"
We responded:
"Thank you, Craig! I'm glad to hear that Kiera was able to assist you effectively and save you money. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Sadie Grinsell

December 31, 2024

5  out of  5
rating by Sadie Grinsell
"Kayleen is a wonderful human and always makes you feel so comfortable talking with her! I would recommend anyone work with her!"
We responded:
"Hello Sadie, thanks for sharing your experience! I'm happy to hear that Kayleen made you feel comfortable and provided such a positive interaction. Your recommendation means a lot to us. If you ever need assistance or have questions, feel free to reach out!"
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Jean

December 31, 2024

5  out of  5
rating by Jean
"Exceptional Service from Chad Babcock Insurance! I cannot say enough about the incredible service I’ve received from the entire team at Chad Babcock Insurance. From the moment I reached out, I was met with unparalleled compassion, care, and courtesy. The staff is not only professional but truly goes above and beyond to ensure that your needs are met. Integrity and patience are clearly core values of this team, and it’s evident in every interaction. I’ve been consistently impressed by their attentiveness and how they take the time to answer all questions, no matter how big or small. It’s rare to find a group that is so dedicated to providing such personal and thoughtful service. I’m a HUGE fan of this team and highly recommend Chad Babcock Insurance to anyone looking for an insurance provider who genuinely cares about their clients!"
We responded:
"Thank you for your wonderful feedback, Jean! I'm so happy to know that you felt the compassion and care from our team. We truly value integrity and patience in our service, and it's fantastic to hear that these qualities shone through in your experience. Your recommendation means a lot to us, and we're here for any other insurance needs or questions you may have."
Profile photo of Sharon Parrish

Sharon Parrish

December 31, 2024

5  out of  5
rating by Sharon Parrish
"I spoke with Kiera regarding my personal insurance. She was very friendly and efficient in our conversation."
We responded:
"Thank you, Sharon, for sharing your experience! I'm happy to know that Kiera was friendly and efficient during your conversation. Our team is committed to providing excellent service, and it's great to see that reflected in your feedback. If you have any more questions or need further assistance, feel free to reach out to us anytime."
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Grant Parrish

December 31, 2024

5  out of  5
rating by Grant Parrish
"Highly recommend. Spoke with Kiera last week who was extremely nice over the phone and provided a quick response to my questions. Happy to be going into the New Year with this team."
We responded:
"Grant, we appreciate your recommendation! I'm glad to hear that Kiera was able to assist you so effectively and that you're happy with our team. We're here to support you as you head into the New Year. If you have any more questions or need assistance, feel free to reach out!"
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Woodland Strategies

December 28, 2024

5  out of  5
rating by Woodland Strategies
"Excellent customer service!"
We responded:
"Thank you! I'm glad you appreciated our customer service. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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George B

December 27, 2024

5  out of  5
rating by George B
"Shantal was incredibly kind and went out of her way to help a family member who struggled with English. It truly made a difference to have someone who could communicate with my aunt in Spanish, as it eased our worries about her coverage. Shantal was able to explain everything clearly."
We responded:
"Thank you, George, for sharing your experience! I'm happy to hear that Shantal's kindness and ability to communicate in Spanish made a positive impact on your family. It's wonderful to know that she could ease your worries and provide clear explanations. If you have any more questions or need further assistance, please feel free to reach out to our office."
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Jimmy Son

December 27, 2024

5  out of  5
rating by Jimmy Son
"Chad is a personal friend turned insurance agent. Best service ever. All his staff are helpful, courteous and knowledgable; shoutout to Kiera for easily getting some cars switched out in our policy!"
We responded:
"Thank you, Jimmy, for sharing your experience! I'm glad to hear that our team, especially Kiera, was able to assist you with your policy. We strive to provide helpful and knowledgeable service, and it's wonderful to know that you felt well taken care of. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Scott Anderson

December 23, 2024

5  out of  5
rating by Scott Anderson
"Grace was very timely and responsive to questions about my policy!"
We responded:
"Thank you, Scott, for sharing your experience! I'm happy to hear that Grace was timely and responsive to your questions. We appreciate your feedback and are here to assist with any future needs or inquiries."
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Esther Clark

December 20, 2024

5  out of  5
rating by Esther Clark
"I just spoke to Shantal on the phone and she got me awesome coverage with your company. She was an amazing lady to talk to, she was very thorough on all the coverages that we will be receiving with our policy. I give her a big thumbs up she rates a 10. Thank you Esther Clark"
We responded:
"Thank you, Esther, for sharing your experience! I'm glad to hear that Shantal provided you with such detailed and helpful service. It's wonderful to know she made the process enjoyable for you. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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Christian Rekow

December 12, 2024

5  out of  5
rating by Christian Rekow
"I have been working with Jack at their office for a few years. Recently needed him to help with insurance on my new home and this process was seamless. I enjoy working with their team and highly recommend."
We responded:
"Thank you, Christian, for your wonderful feedback! I'm glad to hear that the process of insuring your new home went smoothly. It's always a pleasure working with you, and we're grateful for your recommendation. If you ever need assistance in the future, don't hesitate to reach out."
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Eliana Blumenthal

December 12, 2024

5  out of  5
rating by Eliana Blumenthal
"Chad and Kiera are both extremely helpful and friendly! Kiera always responds to emails within a timely manner and provides information in a clear and concise way. I highly recommend contacting them regarding your insurance needs!"
We responded:
"Thank you, Eliana, for your wonderful feedback! I'm happy to hear that you found us helpful and friendly. It's great to know Kiera's prompt and clear communication has made a positive impact. We're always here to assist with any other insurance needs you may have."
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Stephan Meydell

December 11, 2024

5  out of  5
rating by Stephan Meydell
"I have been with Chad Babcock's State Farm for years. They always provide good service and fair rates. I recently needed a quote on a new car, Kiera Bauer was great. She was fast to respond via email and get me the information I needed."
We responded:
"Thank you, Stephan, for your kind words! I'm happy to hear that you've liked our service and rates over the years. We're always here to help with any questions or needs you have in the future!"
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Paul Fisher

December 10, 2024

5  out of  5
rating by Paul Fisher
"Always so happy with the experience that I have via Chad's office. Just had a need and was assisted by Grace - prompt service with just the personal touch I needed. Thanks so much !"
We responded:
"Paul, thank you for sharing your positive experience with our office! I'm glad Grace could provide you with the prompt and personal service you needed. We appreciate your trust and look forward to assisting you with any future needs. Thanks again!"
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christine carragee

December 9, 2024

1  out of  5
rating by christine carragee
"Incompetent and dishonest -- I started insurance with them in Dec 2023 which I changed in June 2024 when I moved back to MN. We spent the last 6 months trying to correct an accidental policy cancellation they put through and then reinstated at the wrong rate. It's been endless emails phone calls, credits, rebills and cancellations notices sent to my mortgage companies. I wish I hadn't given them so long to try and fix the problems since I'm now facing much higher rates than competitors quotes when I almost switched last month. They blame the corp company but the communication and billing issues come from this office."