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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Eric Moore

March 24, 2023

3  out of  5 rating by Eric Moore
"State Farm's customer Service is very disappointing. It was good in the beginning. I had to file a claim. The claim process was a poor experience. I couldnt get answers, they didnt approve the basics to repair. I would call multiple times and no response. Then They doubled my auto policy because I had a male youth driver. I asked would it be less if I had a female driver? They said yes, due to statistics. That was the last issue I could take... Chad Babcock's team would respond to my issues. However, they were handcuffed by policies. I give State Farm a one star and Chad's office 4. I would stay away from State Farm. They will challenge everything you need in a claim and poorly communicate the process."

Emily Mitchell-Johnson

March 14, 2023

5  out of  5 rating by Emily Mitchell-Johnson
"I am incredibly impressed with how this office treats their policy holders. I had switched to a local office and they were horrible. Now I'm back. I want to thank Chad and the others in their office for their integrity, kindness, and prompt responses."

Angie Schatschneider

January 20, 2023

5  out of  5 rating by Angie Schatschneider
"Our family are clients and very pleased with State Farm and Chad Babcock's team for our Excelsior home and auto insurance needs. They are quick to help answer questions and provide estimates. The State Farm beacon and mobile app are easy to use and gives us the opportunity for additional discounts especially with teenage drivers. I highly recommend!"

Anthony Salo

January 12, 2023

5  out of  5 rating by Anthony Salo
"Sabrina is a kind helper and is great in communication. Her quality of character is so amazing she makes me feel covered being with State farm."

myra wang

December 15, 2022

5  out of  5 rating by myra wang
"I have been with chad and his team for over 15 years. I have been so grateful to have such a great of people that keep an eye out for me and always takes care of me when needed. Chad and gang are always going above and beyond for their clients!"

Kirsten Larson

December 12, 2022

5  out of  5 rating by Kirsten Larson
"Chad is very personable, and does an incredible job of building a relationship and trust with his clients. He was very helpful in explaining what our coverage meant, and recommending changes to our plan, to best protect us. I highly recommend Chad to anyone looking for an excellent, hands-on agent."

Andrew Riley

December 12, 2022

5  out of  5 rating by Andrew Riley
"Chad took the time to explain everything going on in our policy. I would recommend him to anyone looking for insurance."

Thomas Cardenas, Jr

December 9, 2022

5  out of  5 rating by Thomas Cardenas, Jr
"Great establishment great representatives"

Colin Knudtson

December 8, 2022

5  out of  5 rating by Colin Knudtson
"Josh and the team are great! Always there to help and answer questions."

Cassie Flaig

December 8, 2022

5  out of  5 rating by Cassie Flaig
"Love Josh and everyone at this office! They are so nice and helpful and make sure all my needs are taken care of and then some. I've convinced many of my friends and family to switch to this office because they're so AMAZING!!"

Kathy Barclay

December 8, 2022

5  out of  5 rating by Kathy Barclay
"Best service with Josh and Kiera helping my daughter get the all information she needed!!"

Peggy Eichten

October 4, 2022

5  out of  5 rating by Peggy Eichten
"Today I had an excellent customer service experience at my local State Farm office. At the suggestion of Kiera Bauer, the agent representative helping me both on the phone and in the office, I signed up for the Drive Safe & Save program which will help lower my monthly premiums up to 30%. Keira helped me through every step of the process, answered all questions, and was very knowledgeable and caring. Great prices and wonderful customer service!"

Sabrina Cooper

September 2, 2022

5  out of  5 rating by Sabrina Cooper
"Fantastic agency. Very knowledgeable and helpful with any question or concern. Would highly recommend!!"

Jonathan Gallarzo

August 31, 2022

5  out of  5 rating by Jonathan Gallarzo
"Great team! Very friendly and helpful."

David Young

August 31, 2022

5  out of  5 rating by David Young
"I have always had amazing service from Chad's agency with all of my properties! It never matters who I get on the phone to help me I always feel important and well taken care of! I can't imagine being insured by any other agency! My trust and loyalty is with babs!"

Nick Griffin

August 30, 2022

5  out of  5 rating by Nick Griffin
"Absolutely the best people in town! Could not recommend them any higher. Please choose to do business with Chad and his team you will not be disappointed."


August 12, 2022

5  out of  5 rating by Chris
"Great agency, great people, tremendous support! Highly recommend working with Chad and his team."

Susan Macuna

April 21, 2022

5  out of  5 rating by Susan Macuna
"Great service, good prices. Friendly interaction."

adam livingston

January 10, 2022

5  out of  5 rating by adam livingston
"Chad and his team have helped me and my family with all of our insurance needs. They are very responsive to any and all questions, claims, etc. They treat everyone like they are a part of the State Farm family. Highly recommend."

Isaac Steffensen

December 25, 2021

5  out of  5 rating by Isaac Steffensen
"Had really great experiences when I was dealing with a traffic violation & looking at rates for new cars. Highly recommend if you’re looking for great insurance & deals!"

Aimee Yanik

December 1, 2021

5  out of  5 rating by Aimee Yanik
"Chad, Josh & the rest of the team are the best in the business. They are extremely helpful & knowledgeable & have been our go-to insurance agency for many years. Their quick response to home and auto questions or claims is exceptional."

carissa benson

November 18, 2021

5  out of  5 rating by carissa benson
"I always receive good customer service as well as a very responsive team. When I call the team does everything they can to help me with my questions."

Lindsay Mackay

November 16, 2021

5  out of  5 rating by Lindsay Mackay
"I had an amazing experience with this State Farm agency. Everyone who helped was so kind and patient! They have an incredible team and I will forever be a loyal customer!"

Kara Kreszl

November 14, 2021

5  out of  5 rating by Kara Kreszl
"There’s “Jake from State Farm,” and then there’s Kristy. She’s the real life version of making insurance easy for those of us like myself who don’t speak insurance. She knows the business, has the know how to navigate issues, helps to make sure you have the coverage you need before issues arise and is pleasant to deal with through all of it. Kristy and Chad Babcock’s State Farm office are the perfect coupling to handle my insurance needs and if they aren’t, should be yours, too!"

Marti Devich

November 13, 2021

5  out of  5 rating by Marti Devich
"I've been a customer for years never needing them more than this week when a deer hit my car. The deer survived. Sadly my car didnt. Josh has helped me so much! Theres a lot involved when your vehicle is totalled. Cant thank Chad Nancock & Josh enough!!"