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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Suzanne Merchant

Suzanne Merchant

July 27, 2024

5  out of  5
rating by Suzanne Merchant
"Chad Babcock's State Farm agency staff have been there for me when I have any questions about my policies. I know I can trust them for a quick response. They take care of my annual renter's insurance renewal easily for my apartment, and my auto insurance has been with the agency for the last four years. No problems - only quick answers!"
We responded:
"Thank you, Suzanne, for your glowing five-star review! Our team is committed to providing reliable and responsive assistance. Your trust in us for quick responses during unexpected situations means a lot, and we're here to continue supporting you whenever you need. Your satisfaction is our priority!"
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Dean Rudrud

July 23, 2024

5  out of  5
rating by Dean Rudrud
"Kiera was AWESOME. She provided answers to all of my questions, and the one question she did not know the answer to, she researched it and got back to me within 5 minutes with the answer. I wish Kiera was on my staff."
We responded:
"Hey Dean! Thanks for the awesome review! I'm so glad to hear that Kiera was able to assist you so effectively and quickly. We're grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out anytime! - Chad Babcock - State Farm Insurance Agent, Excelsior, MN"
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Allison Miller

June 19, 2024

5  out of  5
rating by Allison Miller
"Chad’s team at State Farm in Excelsior has given us outstanding customer service for many years. Our agent, Josh is always so quick to respond and help us with any questions or concerns we may have. I highly recommend this fantastic team for all your insurance needs!"
We responded:
"Allison, we truly appreciate your loyalty over the years. It's wonderful to hear that Josh has been responsive and helpful with your questions and concerns. Providing outstanding customer service is always our top priority, and we're glad it shows. Your recommendation means a great deal to us. Thank you so much for sharing your experience. - Chad Babcock - State Farm Insurance Agent, Excelsior, MN"
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tim miller

June 18, 2024

5  out of  5
rating by tim miller
"Have had both our Cars a boat and home insurance through Chad and his team. Super awesome people. Can’t recommend enough!"
We responded:
"Time, we really appreciate your feedback! We love to work with people like you. Thanks for putting your trust in us for your cars, boat, and home insurance!"
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Paul Buckman

May 28, 2024

5  out of  5
rating by Paul Buckman
"I continue to be a long time fan of State Farm and the Chad Babcock agency. Just did my insurance review with Kathy Barclay and she did a terrific job!"
We responded:
"Thank you for your five star review, Paul! Kathy is indeed fantastic at what she does, we are lucky to have her on our team. Thank you for trusting us with your insurance needs."
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Nathan Olson

February 13, 2024

5  out of  5
rating by Nathan Olson
"Chad and his team are awesome. If I could give them 100 stars I would. They have always been super helpful and have taken the time out of their busy schedules to help me with any insurance questions I have.."
We responded:
"Hey Nathan, thanks for the amazing review! We're so glad to hear that you've had a great experience with our team. We always strive to go above and beyond for our clients and it's great to know that our efforts are appreciated."
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MillerLight 61

January 2, 2024

5  out of  5
rating by MillerLight 61
"Chad, I wanted to let you know that I truly appreciate you and your entire team. Kiera Wschola-Bauer is a true professional who had taken the time to call me over the weekend to get the information needed to add another vehicle to my policies. I truly appreciated Kiera's call and efforts. THANK YOU!"
We responded:
"Thank you for sharing your experience with Kiera! We're grateful for your trust in our team's commitment to providing excellent service."
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Nicoli Holm

December 22, 2023

5  out of  5
rating by Nicoli Holm
"I have used Chad for all of my insurance needs for over 10 years. Fantastic coverage and customer service! Love his staff and Chad always gets right back to me. Plus I refer all my clients to Chad. Best in the business!"
We responded:
"Thank you, Nicoli, for your unwavering trust in our services over the past decade! We appreciate your continued support and referrals, and we're delighted to have you as part of our community!"
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Kirthica Dutta

December 14, 2023

5  out of  5
rating by Kirthica Dutta
"I have nothing but good things to say about Chad Babcock's office and staff. My agent, Kiera, is always swift to communicate and goes the extra mile to make sure I get the best possible price. They don't pester you and make bundling home, auto, boat, etc. very simple. I will definitely continue to use this office and its services."
We responded:
"Thank you so much for your kind words about our office and staff, Kirthica. We strive to provide the best possible service to our customers, and it's great to hear that Kiera was able to do that for you. We're glad you found our bundling process simple and that you plan to continue using our services. If there's anything else we can do for you, please don't hesitate to reach out."
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Justin Ladwig

December 14, 2023

5  out of  5
rating by Justin Ladwig
"Chad's office has fantastic customer relations and will always go the extra mile to ensure their clients are taken care of. Whenever working with their agent, Kiera, I always feel reassured and confident that I know the ins and outs of my policy. I never feel pressured or swayed a single direction. All their options are laid out on the table and the final decision is with comfortably with you, which is what they emphasize. I'm extremely happy I found this office and continue to do work with them."
We responded:
"Thanks so much for your kind words, Justin! We strive to provide the best customer service and ensure our clients feel comfortable and confident when making decisions about their policies. We're so glad you've been happy with our services and that you continue to work with us. We appreciate your business!"
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Julie Bright

December 14, 2023

5  out of  5
rating by Julie Bright
"I was very impressed with Kathy Barclay who thoroughly went through my accounts. I had a lot of questions and Kathy answered them clearly for me. Chad gave me some great advise about an annuity that may benefit me in the near future."
We responded:
"Thanks for taking the time to share your experience, Julie. We strive to provide our customers with the best service possible, so it's great to hear that we were able to meet your expectations. If there's anything else we can do for you, please don't hesitate to let us know."
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Kevin Hoffman

December 5, 2023

5  out of  5
rating by Kevin Hoffman
"Good knowledge of moving retirement money to proper accounts. Good advice for insurance."
We responded:
"Thank you so much, Kevin, for sharing your experience! At Chad Babcock State Farm, we strive to provide expert guidance and support in financial matters, especially when it comes to securing your retirement. We appreciate your trust and are always here to assist you further on your financial journey. Thank you for choosing us!"
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Scott Schwefel

December 4, 2023

5  out of  5
rating by Scott Schwefel
"Chad‘s team is extremely responsive getting back to us immediately when we need support and offers rates that are extremely competitive as well. Very happy to recommend him and his team."
We responded:
"Thank you so much for your kind words, Scott! We're thrilled to hear you've had a great experience with our team. We're always here to provide prompt support and competitive rates for our valued customers."
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Joel Trandahl

October 30, 2023

5  out of  5
rating by Joel Trandahl
"Service is always friendly and quick."
We responded:
"Thank you, Joel, for your kind words and for choosing Chad Babcock State Farm! We’re delighted to hear that you’ve had a positive experience with our friendly and efficient service. We appreciate your support and look forward to continuing to assist you with all your insurance needs."
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Larry Breitung

October 26, 2023

5  out of  5
rating by Larry Breitung
"They did a very good job of reviewing and advising us on our insurance needs."
We responded:
"We're thrilled to hear that you found our insurance review and advice valuable, Larry! Our team is dedicated to providing top-notch service, and we appreciate your kind words. If you ever have more insurance questions or need further assistance, don't hesitate to reach out."
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Steve Westmark

October 24, 2023

5  out of  5
rating by Steve Westmark
"I had a fire in a rental unit I own and have insurance with State Farm. They have been very helpful in answering my questions as I move through this process."
We responded:
"Steve, thank you for taking the time to share your positive experience with Chad Babcock State Farm. We're glad to hear that our team has been supportive and responsive as you navigate the challenges of a fire in your rental unit. If you have any more questions or need further assistance, please don't hesitate to reach out. Your satisfaction is our top priority."
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Chad Griffeth

October 19, 2023

5  out of  5
rating by Chad Griffeth
"Great service team"
We responded:
"Thank you, Chad, for your kind words and the 5-star review! We're delighted to hear that you had a great experience with our service team. They care a lot about our customers. "
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Dan Statsick

August 31, 2023

5  out of  5
rating by Dan Statsick
"Chad and his team continuously go above and beyond in their client service. As a 25+ year financial services veteran, I am glad to see a provider who always puts their client first. I also want to thank his Agency for the great and many ways they support our community. It is very clear that Chad and his team are vested in each of their clients and communities they serve."
We responded:
"We deeply appreciate your kind words, Dan. It's a privilege to have earned your trust. Your recognition reaffirms our commitment to prioritizing our customers and the communities we serve."
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Tom Roske

August 23, 2023

5  out of  5
rating by Tom Roske
"Chad has a great approach to business of insurance. He understands how to communicate with people from the simple to the complex nature of all things insurance. He has a very good staff that can help you if Chad is not available."
We responded:
"Thank you for your wonderful five-star review, Tom! We're thrilled to hear that our approach to insurance resonates with you. Our dedicated team is always ready to assist, ensuring your needs are met seamlessly."
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Ro Bro

August 3, 2023

5  out of  5
rating by Ro Bro
"I had been both an insurance customer with for many years prior to my retirement and prior to and after formation of the Chad Babcock Agency. For a good many years we had an excellent SF agent who I believe retired. The new agency who got his customers was a real disappointment. With a lack of acceptable service and responsiveness from the new agent we opted to switch to a different company in 2017. Their service and responsiveness left a lot to be desired so when we were recently informed that our auto premium was going to increase by a ridiculous amount with no defensible explanation, we decided it was time to look for a different provider. Having seen the Chad Babcock name in the area for many years and knowing there was office in Excelsior, we decided to explore reconnecting with SF. It appears to have been a good decision. We look forward to a good relationship with your agency as we go forward. Kayleen did a great job in getting this to happen. You are well served by her efforts. She was very knowledgeable and helpful. A very new (but previous long time) SF customer,"
We responded:
"Thank you, Ro, for your kind words and for giving us the opportunity to serve you again. We are thrilled to have you back as a satisfied customer, and we'll continue to provide excellent service and support for all your insurance needs. Kayleen's efforts were truly appreciated, and we look forward to maintaining a strong and positive relationship with you in the future."
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Dalen DeFoe

July 26, 2023

5  out of  5
rating by Dalen DeFoe
"Chad and Grace are a pleasure to work with. They help manage the different policies I have and always have my best interest in mind."
We responded:
"Dear Dalen, thank you for your fantastic review! Providing excellent service and customer satisfaction is our priority, and we're grateful for your kind words. Thank you for choosing us, and we're here to assist you with anything you may need in the future."
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Alexis Bedier

July 25, 2023

5  out of  5
rating by Alexis Bedier
"Super friendly guy, would recommend working with!"
We responded:
"Dear Alexis, thank you for your wonderful review! Your recommendation means a lot to us, and we truly appreciate your kind words. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again in the future!"
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Jackson C

July 5, 2023

5  out of  5
rating by Jackson C
"We had a claim, Chad stepped up to the plate in a Big Way. Best insurance company in town !!!"
We responded:
"Thank you, Jackson, for your wonderful review! We’re overjoyed that we were able to assist you with your insurance claims promptly and efficiently. Your feedback encourages us to continue providing top-notch service."
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roddy hjort

June 30, 2023

5  out of  5
rating by roddy hjort
"Chad Babcock and his office has been with our family since our beginning. Incredibly helpful and willing to answer any questions! Highly recommend!"
We responded:
"Thank you, Roddy, for your positive feedback about our State Farm Agency. We’re thrilled that our dedicated team provided you with personalized coverage options and exceptional customer service. Your satisfaction is our priority."
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Ian Masui

June 20, 2023

5  out of  5
rating by Ian Masui
"Was quick and easy switching to State Farm. Plus, saved me money with better coverage."
We responded:
"We sincerely appreciate your kind words, Ian! It’s fantastic to hear that our insurance provided you with the protection you needed while saving you money."